When you purchase products from us you have the right to cancel and return your order within 14 days of receiving it.
Bear in mind, for an order to be eligible for a refund the returned items must be unopened and in their original condition and packaging.
You are responsible for the condition of the goods and of the decreased value of the goods caused by mishandling them beyond what is necessary to determine the nature, characteristics and function of the goods.
To return an order fully or partially, contact us at support@bemakers.com and provide your details and your order details.
To complete your return, we require a receipt or proof of purchase. Further we require an email informing us, that you want to return your purchase including the reason for doing so, followed by a tracking number on your shipment. Support will provide you with the address where you should return the goods to.
Please forward this email to:support@bemakers.com
Refunds take between 5-10 business days to be credited back to your payment card from when we have accepted your return and received the tracking number of the return shipment.